Privacy policy

ThinkZone India (“we,” “our,” or “us”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including the ThinkZone app, our on-ground programs (EmpowerEducators, PRAKASHAK), and our website. By using our services, you agree to the terms of this Privacy Policy.

Data Collection Methods

We take informed consent whenever collecting data and our consent forms are present in Odia language. We collect data through various means, including:

  • App registration
  • Program enrollment forms
  • In-app activities
  • Program monitoring data
  • Information provided by parents and educators about children
  • Website visitors through cookies

Types of Data Collected

We may collect the following types of data:

  • Personal Information: Name, location, age, geographical information
  • Usage Statistics: App and website usage data, program activities
  • Other Information: Data acquired from parents and educators, program monitoring data

Data Usage

We use the collected data to:

  • Improve our educational programs
  • Provide personalized content and services
  • Communicate with users
  • Interpret data to implement programs more effectively
  • Design our technological solutions to better serve end users

Data Security Measures

We take the security of your data seriously and implement the following measures:

  • Encryption of data during storage and transmission
  • Access controls limiting data access to authorized ThinkZone members and program stakeholders
  • Restricted access to specific details (e.g., name, village) to ensure privacy

Data Retention Period

We retain personal data for a period of three years from the date of collection. After this period, we will seek explicit consent from the user to continue holding their data. If consent is not provided, we will securely delete the data from our records. This ensures that we only retain data as long as necessary to fulfill the purposes outlined in this Privacy Policy.

Children’s Privacy and Protection Policy

ThinkZone India is deeply committed to protecting the privacy and data of children. Although our primary interactions are with parents and educators, we recognize that we may collect data about children through these interactions. To ensure the highest standards of child protection, we adhere to the following principles:

  • Parental and Educator Consent: We collect children’s data only with explicit consent from their parents or educators.
  • Limited Data Collection: We only collect data that is necessary for the development of educational programs and the improvement of our services.
  • Data Usage: Children’s data is used solely for educational purposes, to enhance our programs, and to provide personalized educational experiences.
  • Data Security: We implement stringent security measures to protect children’s data, including encryption and restricted access to authorized personnel only.
  • Right to Access and Deletion: Parents and educators have the right to access and correct their children’s data at any time. They can also request the deletion of this data, which we will comply with promptly.
  • Content Removal: If any content involving children (data, image, or video) needs to be removed, we will honor such requests immediately.

We take the privacy and protection of children’s data seriously and continuously review and update our practices to ensure compliance with relevant laws and best practices.

User Rights

You have the following rights regarding your data:

  • Access and Correction: You can access and correct your data by contacting us.
  • Deletion: You can request the deletion of your data at any time. If you believe that any submitted content (data, image, or video) should be removed, we will honor your request, even if you have previously signed a consent form.
  • Content Removal: We respect users’ decisions to remove content and will promptly act on such requests.

Third-Party Services

We use dedicated servers to host our data, ensuring no potential data leakage through shared hosting. Our web apps and sites are SSL encrypted. We do not share personal user information with third parties, except in the following cases:

  • Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
  • We use Google Analytics tools for app progress measurement and website performance tracking, but no personal user information is shared with Google.

Policy Updates

We will inform users of any updates to this Privacy Policy through app notifications, emails, website pop-ups, or in-person communication during our on-ground programs. Users will have time to review and decide whether they are comfortable with the changes.

Compliance with Laws

We comply with the following data protection laws and regulations:

  • India Digital Personal Data Protection Act 2023 (DPDPA)
  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Personal Information Protection and Electronic Documents Act (PIPEDA)

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Effective Date” at the top of this policy and providing notice as described above.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: hi@thinkzone.in
Address: ThinkZone, 2nd Floor, 2B/1096, CDA Sector 11, Cuttack, Odisha 753015

Effective Date: 02/01/2019